At CCAH, many of our employees worked remotely even before the current COVID-19 crisis sent all of us to our home offices. Over the years we’ve learned some best practices for teleworking that can be applied now, but also whenever you have a teammate who isn’t physically in the office with you for any reason!
Turn On Your Video
When working from home, it can be tempting to dress as though it’s extra casual Friday every day of the week, and though this post won’t dive into the value of getting “dressed for work” even when you’re only going as far as your home office, it is a great idea to be presentable for the camera. Being face to face with your team, even when you aren’t physically in the same space, is nothing short of a necessity. Seeing each other allows for nuance, body language, and important conversational cues that just aren’t possible if you’re using voice-only communication methods.
Keep (Or Set Up) Standing Meetings
Without the opportunity to run into each other in an office, it’s important to keep in touch with coworkers! If you have a mentor or friend who you have lunch with, or a coworker on another team who you share ideas with, set up a weekly or biweekly chat so that you can keep talking! Similarly, if you have check-ins with your teammates when you’re in the office – individually or in groups – keep them on the calendar. Setting time aside to keep up with each other is a great way to keep remote work from feeling like a lonely endeavor.
Don’t Forsake Small Talk
When a meeting begins in person, there’s often a few minutes when folks are gathering that is taken up by that dreaded social phenomenon – small talk. But think about how many times a little non-work-related conversation in the middle of the day left you feeling renewed and a little more connected to whoever you talked with. That kind of social connection is vital when trying to maintain morale and collaboration from solo work environments! Use a few minutes as everyone joins a conference call to ask about everyone’s day or commiserate about the latest telework woe. Those conversations build relationships, and teams that know and trust each other do better work.
Use Group Chats
Many online platforms like Slack, Skype for Business, or Google, offer the ability to put your team in a good old fashioned chat room. This allows discussion to flow with buy-in from everyone, and helps to foster connection among teammates near and far.
Share Ideas and Brainstorm
Working from home can feel isolating, but one way to keep that at bay is to keep lines of communication open for new ideas and brainstorms. When teammates trust each other, it isn’t so scary to share new ideas – even when they might need a little work or be less than great. Any suggestion that doesn’t make it into the mainstream can still be a starting point for fruitful conversation!